Team Leader Development Programme (Three Days)

Day One – Managing the Work

The initial focus will be on the role of a team leader in an organisation, exploring the roles, the characteristics and skills required. We will examine the behaviours required to achieve goals through their team members and assess their preferences for managing people. We will consider the impact of situations on management style and how to improve awareness and flexibility.

Day Two – Managing Individuals

Leaders take responsibility for the performance and development of their team members. We will look at the theory of managing performance, motivating and developing individuals to take more responsibility themselves. Considering how effectively we communicate, including our listening skills, ability to deliver constructive feedback, and to respond appropriately one to one and in group situations.

Day Three – Managing Teams

Effective team working does not happen by chance. We will explore team dynamics, the importance of team processes, and how to actively promote these. We will delve into the natural stages of team development and how our style should adapt to facilitate the process.

Objectives

Some of the topic areas covered during the programme:

• The role of a team leader in achieving organisational objectives
• The seven active behaviours of an effective team leader
• Establishing and scheduling key priorities
• Developing situational awareness
• Management style – preferences and learning to adapt
• The art and science of effective delegation
• Understanding what motivates different people and how to harness it
• Managing performance through constructive feedback and coaching
• Objective setting
• Communication skills – understanding the keys and overcoming barriers
• Active listening
• Characteristics of effective teams
• Team dynamics and processes
• Stages of team development